This page answers common questions about VirtualCar360, Player, Player 360, video, certificates and API integration.
VirtualCar360 is a solution for presenting vehicles online using photos, 360° galleries, interactive Players, hotspots, video materials, certificates and API integrations.
The Player is a ready-made component embedded as an iframe. The API is used to retrieve data such as galleries, photos, hotspots and video links for custom implementations.
Use the Player when you want to quickly embed a complete vehicle presentation without building a custom gallery.
Use Player 360 when you want to present a smooth interactive 360° rotation of a vehicle.
Use the API when you want to build your own gallery, import data into another system, archive photos or integrate with CRM, DMS or a classified portal.
Contact VirtualCar360 support. The key can be assigned to one location or multiple locations as a group key.
Yes. API calls require the key query parameter. Player URLs also require a key when they retrieve data from VirtualCar360.
Yes. A group key can be configured by support for multi-location or multi-brand organizations.
<iframe
src="https://virtualcar360.pl/player/?vin=WBA1234567890&key=YOUR_API_KEY"
width="100%"
height="600"
frameborder="0"
allowfullscreen
></iframe>No. For simple embedding, the Player can be used directly as an iframe.
Yes. Use the vin parameter.
Yes. Use the numberplates parameter.
Yes. carId points to a specific Player presentation.
Yes, if hotspots are available for the gallery.
Yes, if a certificate is available and configured for the vehicle.
Player 360 is a Player variant for smooth interactive vehicle rotation.
Depending on configuration, Player 360 can use 180 or 360 frames.
No. Intermediate frames can be generated by AI from 4 or 8 original vehicle shots.
No. Hotspots can be available only on original photos.
When zooming, the Player moves to the nearest original photo and zooms into that source image.
Not always. Contact support to enable video generation.
It shows a 360° vehicle rotation, usually around 20 seconds long, generated from 4 or 8 photos.
In VirtualCar360 and on Vimeo. On request, it can also be uploaded to the customer's YouTube channel.
Yes. The Certificate API retrieves certificates by VIN.
It returns URLs for widget, onepage and available pdf files.
Yes. Use the widget URL for embedding.
Check the API key, vehicle identifier, location access and whether the vehicle has a gallery.
Usually no data was found for the provided VIN, registration number or carId.
Video may not be enabled, may not have been generated yet or YouTube integration may not be configured.
The PDF URL may be temporary. Fetch a fresh certificate response from the API.